Wellness Getaway

• Approximate arrival times
• Scheduled coach and train services subject to modification
• Closed price for Ofertón / Getaway for the customer, sharing double room
• For arrivals after evening buffets are closed, a cold supper will be made available
• The departure place and time will be communicated to the travel agent 7 days prior to departure, and may be altered at a later stage with the agent or the customer being informed of the change.
• The customer should be at the departure point at least 30 minutes before the scheduled departure time
• Payment terms are that the travel agent will require prior payment of at least 40% of the cost, with places not confirmed until said deposit has been made. The remaining 60% should be paid at least 10 days before the departure date, and if said payment is not made the place reserved is considered to have been cancelled.
• Coach trips subject to a minimum of 35 people. When the journey is cancelled because said minimum is not reached, the customer will only have the right to the refund of the total price or the amounts paid in advance, with no right to any other amount whatsoever as compensation.
• If the user desists from the requested services, he/she will have the right receive a refund of the amounts paid, whether the total price or the previously mentioned deposit, but must compensate the organizing agency for the following concepts: 1) organizing and cancellation fee where applicable; 2) ua penalty of 15% of the total amount of the package if the cancelation takes place with between 10 and 15 days prior to departure; of 25% if cancelation is between 3 and 10 days prior to departure; and 50% in the 48 hours prior to departure. Where the customer does not show up at the indicated time, whatsoever the cause, they will have no right to any refund whatsoever of the total amount of the package.
• Waiving of or non-use by the customer of any element or service included in the package does not give rise to any right for any refund whatsoever.
• The arranging of the train tickets involves a charge of 15€ which, while included in the final price, is non-refundable once the tickets have been issued.
• The time of the home journey will be notified to the customers. In case of a very early start, breakfast may be substituted for a picnic breakfast.
• The organizer reserves the right to alter the order of the route and/or any of the itineraries, including modification of departure and arrival points. Times are subject to traffic conditions. Offers valid for the specified date except for typing errors and/or modifications of the prices by the coach or train companies. Transfers to Marina d'Or are included in the packages with transport, with a collective character. Check availability of adapted vehicles. Bookings including a train journey must be made at least 7 days prior to departure, and are subject to availability from RENFE (check supplements for bookings made closer to the departure date)