Welcome to Hotel Marina d'Or 3*

Quality and environment policy

Our business management is based on the constant improvement of the satisfaction of our clients, on the one hand of external clients as final recipients of our work, and on the other hand, of our internal clients, that is, of all the human resources that make up our company and whose satisfaction, training and involvement in improvement are basic elements for our business growth.

The management of the HOTEL MARINA D'OR 3 * quality is considered a fundamental premise to offer our clients the service according to their expectations, taking into account that it is a hotel establishment in which each of the details must accompany and be at the level of the establishment itself.

- The main guidelines that define this policy are:

- The client has to leave delighted with the totality of the services that we provide in this hotel.

- Every detail influences customer satisfaction, nothing can be neglected, even the most insignificant is important.

- The staff must be completely customer-oriented.

These premises, together with compliance with legal and regulatory requirements and our interest in continuing to improve, are the main rules of the game with which we want to work, for this we must make the human team that makes up the hotel aware, at all times, that This is the way of working and that our clients are the ones in charge to help us improve every day.