Cancellation policy

At any time the user or consumer can desist from the requested or contracted services, being entitled to the refund of the amounts that would have been paid in the amount indicated, whether it is the total price or the deposit provided above, but must compensate to Marina d'Or for the concepts indicated below if the cancellation of the reservation did not occur due to force majeure.

It will be charged with one night's stay if the cancellation is made within 30 days prior to the start date of the stay. - No charge will be made if the reservation is canceled 30 days before the start date of the contracted stay.

- If you do not show up or cancel 24 hours before the start date of the contracted stay, you will lose 100% of the total of the contracted services, being obliged to pay the total amount of the same by paying the amounts pending payment after establishment of the planned deposit. (These amounts could be used in subsequent stays in a period of up to 2 years).

- In case of leaving the hotel or the apartment before the final date of the contracted stay, no amount will be refunded.